Straight to the bottom line
Understand your customer across offline and online touch-points, uncover patterns and predict behavior.
Tailored and optimized for your users’ personal profile and preferences.
Next-best-action suggestions, based on detected and predicted customer activities.
Personalized experiences and contextual assistance, drive loyalty and lifetime value.
Customer journey mapping
- Online-to-offline (O2O)
Analyze cross-channel interaction data to create a single and contextualized view of customers’ journey maps.
- Path to purchase
Uncover relevant and real-time moments with pattern recognition and predictive modeling.
- Behavioral insights
The Sentiance platform generates rich behavioral insights into customers’ lifestyles by tracking daily activity patterns and routines
- Contextual recommendations
Adapt recommendations on inferred or predicted context to maximize engagement.
- Behavioral personalization
Personalize engagement based on observed and predicted customer behavior.
- Real-time assistance
Proactively provide the right content and services at the right time.
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