Customer journey mapping and smart recommendations
Online-to-offline behavioral mapping for real-time engagement and contextual recommendations, optimizing user experience, loyalty and lifetime value.
Straight to the bottom line
Journey mapping
Understanding the consumer journey across offline and online touchpoints, uncovering patterns and predicting behavior.
Hyperpersonalization
Real-time user engagement, optimized to personal profile and preferences, and adapted to real-time and predicted context.
Recommendations
Smart recommendations and next-best-action suggestions, based on detected and predicted consumer journeys.
Lifetime value
Personalised user experiences and contextual assistance, driving loyalty and lifetime value.
Customer journey mapping
- Behavioral insights
The Sentiance platform generates rich behavioral insights into customers’ lifestyle by tracking daily activity patterns and routines - Online-to-offline (O2O)
These insights can be blended with declared and cross-channel interaction data to create a single and contextualized view of customers’ daily journeys - Path to purchase
Sentiance pattern recognition and predictive modeling will uncover relevant and real-time moments to engage customers with offers and services when it matters most
Hyper-personalization
- Behavioral personalization
Personalize engagement based on observed and predicted customer behavior - Contextual recommendations
Adapt recommendations to inferred or predicted context for right-time engagement - Real-time assistance
Proactively provide the right content and services based on real-time insights
Behavioral insights
- Gather observed data in addition to declared data
- Reduce costs of data collection through automation
- Build profiles and context in a matter of weeks
Low cost & simple deployment
The setup requires a simple SDK integration into a smartphone app and provides a flexible API for accessing the driving events, context and scores.
- Simple SDK integration into mobile application.
- Over-the-air deployment enabling broad reach and selective activation.
- Minimal battery and bandwidth usage, thanks to optimized sensor fusion and minimized GPS fixes.
- Simple over-the-air software updates; no hardware updates or maintenance required.
- Option to match driver to single car via mobile app connection to Bluetooth beacon in car.
Blog posts
Our journey to hybrid working and 4 things you can learn from it
10/11/2021
3 reasons why data is everything for micromobility companies
01/07/2021
How to increase engagement in your well-being app
10/06/2021
RAC and Sentiance Launch the Safe Driver App Trial in Western Australia
02/06/2021
5 Benefits of Mobile-based UBI
11/05/2021
Edge computing – novel technologies for privacy-conscious mobile insights
27/04/2021
Let’s talk about
your customers.
Get the ultimate insights into your users’ behavior. Create personalized adaptive products and services and drive behavior change.
