Reducing distracted driving with Behavioral Coaching.
Understanding drivers’ behaviors to ensure safe rides for customers
In partnership with
Key takeaways.
Background
Uber, the world’s largest ride-hailing platform, was expanding globally, and it needed a way to ensure safe, reliable, and comfortable rides for its customers. To achieve that, they needed data on each of their drivers.
In 2016 Uber selected Sentiance after a thorough evaluation of several telematics solutions on the market.
Solution
We integrated Driving Insights to learn more about the details of a user's driving behavior and complemented it with distracted driving detection by monitoring their phone usage and phone handling while driving.
Impact
Together, we reduced churn by 30% and helped Uber provide better customer experience and insurance premiums.
Safer drivers and passengers
30% Less churn than before
Better customer experience
Better insurance premiums
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Download this success story.
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Get in touch with the Sentiance team
Sentiance is an intelligence-driven data science and behavior change company. We turn motion into insights.
We help world-leading companies create sustainable, personalized, and safer solutions while improving customer experience.
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