These Terms and Conditions ("Terms") govern the access to and use of the SENTIANCE INSIGHTS application, platform, software, APIs, dashboards, websites, and related digital services (collectively, the "Services") provided by Sentiance NV, with registered offices at Michel de Braeystraat 52, 2000 Antwerp, Belgium ("Company", "we", "our", or "us").
By downloading, installing, registering for, accessing, or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must immediately stop using the Services.
For purposes of these Terms, the following capitalized terms shall have the meanings set out below:
The Services may only be used by individuals who:
If you use the Services on behalf of a Customer or another legal entity, you represent and warrant that you are authorized to bind such entity to these Terms.
Subject to compliance with these Terms, the Company grants the End User a limited, revocable, non-exclusive, non-transferable, and non-sublicensable right to access and use the Services for their intended purposes.
Except as expressly permitted under Applicable Law, the End User shall not:
All rights not expressly granted under these Terms remain reserved by the Company.
Certain functionalities of the Services may require registration of an Account.
The End User agrees to: provide accurate and complete information; maintain and promptly update Account information; maintain confidentiality of credentials; and notify the Company promptly of unauthorized use or security incidents involving the Account.
The End User is responsible for activities conducted through the Account unless caused by the Company's failure to implement reasonable security measures.
The Company reserves the right to suspend, restrict, or terminate Accounts in accordance with these Terms or Applicable Law.
The Services may include:
trip detection and recording;
The Company may modify, improve, suspend, discontinue, or limit any part of the Services at any time for operational, legal, technical, security, or business reasons.
The Company does not guarantee uninterrupted availability of the Services.
The Services may rely on:
The End User acknowledges that:
The Company shall not be liable for inaccuracies, interruptions, or unavailability caused by such dependencies.
The End User agrees to use the Services responsibly and in compliance with Applicable Law.
The End User shall not:
The Services are informational tools only and do not replace driver judgment, emergency services, or vehicle safety systems.
The Company may process Personal Data and Telematics Data in connection with provision of the Services.
All processing of Personal Data is governed by the applicable Privacy Policy.
These Terms do not regulate legal bases for processing, data subject rights, or other privacy-law matters, which are addressed separately in the Privacy Policy.
The End User acknowledges that certain functionalities may require access to:
Disabling such permissions may limit or prevent functionality of the Services.
The Services may integrate with or rely upon Third-Party Services, including:
The Company is not responsible for:
Third-Party Services;
Use of Third-Party Services may be subject to separate agreements with such providers.
The Services, including software, SDKs, algorithms, interfaces, analytics, trademarks, designs, databases, and Content, are owned by or licensed to the Company and protected by intellectual property laws.
Except for the limited usage rights expressly granted under these Terms, no ownership or intellectual property rights are transferred to the End User.
The End User may not use the Company's trademarks, logos, or branding without prior written authorization.
If the End User provides suggestions, ideas, feedback, or recommendations relating to the Services, the Company may use such feedback without restriction or compensation.
The Company may provide beta, preview, experimental, or early-access functionalities.
Such functionalities may:
Beta functionalities are provided without warranties or service commitments.
To the maximum extent permitted by Applicable Law, the Services are provided on an "as available" and "as is" basis.
The Company does not warrant that:
Any Insights, recommendations, analytics, or scores generated through the Services are informational only and shall not constitute guarantees, certifications, insurance assessments, or professional advice.
The Services are not emergency services and must not be relied upon for emergency assistance.
To the maximum extent permitted by Applicable Law, the Company shall not be liable for:
Nothing in these Terms excludes liability that cannot legally be excluded under Applicable Law.
To the extent permitted by Applicable Law, the Company's aggregate liability arising out of or relating to the Services shall not exceed the greater of (i) amounts paid by the End User to the Company during the six (6) months preceding the relevant claim*, or (ii) five hundred euros (EUR 500).
The End User agrees to indemnify and hold harmless the Company from claims, liabilities, damages, losses, and expenses arising from:
The Company may suspend, restrict, or terminate access to the Services:
The End User may discontinue use of the Services at any time.
Provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, and governing law shall survive termination.
The Company may amend these Terms from time to time. Where required by Applicable Law, material changes will be communicated through the Services, email, or other reasonable means. Continued use of the Services following effectiveness of updated Terms constitutes acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of Belgium, excluding conflict-of-law principles.
Any disputes arising from or relating to these Terms shall fall under the exclusive jurisdiction of the competent courts of Antwerp, Belgium, unless mandatory consumer protection laws provide otherwise.
If the Application is downloaded through Apple App Store or Google Play:
These Terms constitute the entire agreement between the End User and the Company regarding use of the Services and supersede prior agreements relating to the same subject matter.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Revised and posted as of June 17th, 2026
Sentiance delivers AI-native, on-device behavioral intelligence for mobile apps. We turn sensor data into real-time insights about how people move, drive, and live, enabling safer journeys, smarter experiences, and deeper engagement, all with privacy built in.
We're the intelligence layer apps can't live without.
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